Our Concierge Partner Program

Trusted partnerships. Exceptional guest experiences.

At Faye Gastronomie Caraïbes, we understand that the recommendations made by a concierge, butler, or guest services professional carry significant value. They are built on trust, and they help shape a guest’s experience long after their stay has ended.
Our Concierge Partner Program was created to support those relationships by offering unique culinary experiences, reliable service, and a simple rewards program that recognizes the partners who recommend us.
Whether your guests are looking for an unforgettable dinner, a private excursion, or gourmet provisioning for a villa or yacht, our team is committed to delivering an experience that reflects the high standards you expect.

 mg 0224

What your guests can enjoy

restaurant table du chef
pitons st lucia
cave a vin restaurant 1

Artisan Restaurant : A distinctive dining experience in southern Saint Lucia

Located in Vieux Fort, Artisan Restaurant offers your guests a refined culinary experience shaped by international influences, carefully selected products, food and wine pairings, and attentive service.

The restaurant is located directly across from the main entrance of Hewanorra International Airport, making it especially convenient for guests arriving in Saint Lucia, departing the island, or staying in the south.

Depending on the occasion, your guests can discover four or six course tasting menus, curated wine pairings, premium rum tastings, signature lunch experiences, private dining, Chef’s Table experiences, corporate and incentive events, or dinners created for anniversaries and personal celebrations.

Each recommendation can be adapted to the guest’s schedule, preferences, and reason for visiting.

Signature experiences

Some travelers want more than a reservation. They are looking for a moment they could not easily organize by themselves.

Our collection of signature experiences has been designed for guests who want to explore Saint Lucia through gastronomy, atmosphere, and carefully curated moments.

A Champagne sunset cruise can be followed by dinner at Artisan. A luxury beach escape can create a day devoted to privacy and relaxation. At Balenbouche Estate, a wood fired barbecue brings together cuisine and the character of the location.

Guests can also organize a private celebration or ask our team to create a tailor made culinary event for a group.

These experiences can be adjusted to the guest’s interests, schedule, group size, and expectations.

Gourmet provisioning : Premium products delivered directly to your guests

For guests staying in private villas, residences, or aboard yachts, Faye Gastronomie Caraïbes provides premium grocery and wine provisioning before their arrival or throughout their stay.

Our team can prepare a selection of fresh produce, prime meats and seafood, imported gourmet products, artisan cheeses and charcuterie, fine wines and Champagne, as well as bakery and pastry items.

Deliveries are arranged directly to the guest’s accommodation. Every order is prepared with the same attention to product quality, presentation, timing, and service that defines the wider Faye Gastronomie Caraïbes experience.

This service allows guests to arrive in a fully prepared property, replenish their supplies during their stay, or organize a meal and celebration without spending time sourcing products themselves.

Dining Rewards Program

Your recommendations deserve recognition

We appreciate every guest referral and believe that strong professional partnerships should be recognized.

Qualified referrals earn rewards according to the value of the guest’s completed purchases.

Every guest you send our way is more than a reservation. Our concierge program turns your referrals into real rewards, from a shared bottle of wine to a seat at the chef’s table. The more you recommend us, the higher your status climbs, and the more exclusive the experience becomes for the clients you send.

Contact us to learn the full details of the program reserved just for you.

chef jacques chretien en cuisine: casseroles mauviel

Why work with Faye Gastronomie Caraïbes?

When you recommend an establishment or service, you place part of your professional reputation in its hands.

Our role is therefore not simply to welcome the guest. It is to protect the trust you have established with them.

Our partners can expect professional and attentive service, prompt communication, dependable reservation assistance, and flexible arrangements whenever the request allows it.

They can also rely on a consistent standard of food, hospitality, and guest experience across our different services.

Behind every request is a trusted local team that understands the value of each referral and remains available before, during, and after the guest’s experience.

We welcome partnerships with:

  • Hotel Concierge Teams
  • Butler Services
  • Villa Managers
  • Guest Experience Teams
  • Destination Management Companies
  • Private Concierge Services
  • Luxury Property Managers
  • Travel Advisors
jacques chrétien

Becoming a Partner

Joining our Concierge Partner Program is straightforward.

Once registered, you’ll receive information on our experiences, current menus, promotional offers, and the referral process. Our team remains available to assist with reservations, guest requests, and bespoke experiences throughout the year.

If you’re interested in becoming a Concierge Partner, we’d be pleased to hear from you.

Faye Gastronomie Caraïbes
Email: salesoperations@fayegastronomie.com
Telephone: +1 (758) 719-5019

We look forward to working with you and creating exceptional experiences for your guests.

Interested in our partner program? Contact us!